Starbucks has been making big changes as part of its “Big Fix.” Under new CEO Brian Niccol, who took the helm in Aug. 2024, the coffee giant has launched a massive “Back to Starbucks” strategy. With ...

Starbucks has made changes to its rules about customer engagement - including its policy on complimentary water. Read this ...

Starbucks' top boss made it clear to employees during an internal forum that they need to improve their efficiency in making ...

Local coffee shops appear not to be following in Starbucks' lead by not having an open-door policy and welcoming customers ...

Starbucks’ new code of conduct states that store workers may call law enforcement if a person refuses to leave the store—which, according to a follow-up video, is exactly what happened to Milagro. The ...

The increase in remote workers at cafés creates a dynamic that interferes with the customer experience that many shop owners aim to provide.

The park's Sainsbury's Local and Starbucks drive-thru are now fully open and operational. This comes just weeks after Clowes announced the practical completion of the buildings. James Richards, ...

Starbucks named a new chief financial officer on Tuesday as part of a larger turnaround strategy.

In January, the company reversed its open-door policy and said only customers who bought something would be allowed to hang out or use the restroom at a local Starbucks. Niccol, who joined ...