The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store without purchasing anything.

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. "We want everyone to feel ...

Starbucks spokeswoman Jaci Anderson told The Washington Post in a statement that the policy is designed to prioritize paying customers and staff, and to make everyone “feel welcome and ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. The new rules reverse an ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not pan out.

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

Starbucks is making a significant change to its policy for mobile orders. The beloved coffee chain is placing a new limit on ...

Starbucks spokesperson Jaci Anderson said the new rules are designed to help prioritize paying customers. Anderson said most other retailers already have similar rules. “We want everyone to feel ...

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Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told USA TODAY ...