Starbucks has made changes to its rules about customer engagement - including its policy on complimentary water. Read this ...

Starbucks’ new code of conduct states that store workers may call law enforcement if a person refuses to leave the ...

Starbucks CEO Brian Niccol wants everyone to know the “third place” is alive and well. It’s a concept the coffee giant has long embraced, giving guests a comfortable space between their home and ...

Starbucks named a new chief financial officer on Tuesday as part of a larger turnaround strategy. Cathy Smith, who has been ...

Starbucks also reversed its open-door policy and will now only allow paying customers to use the restrooms and linger in its stores in order to reduce the crowd of people who occupy the space ...

In January, the company reversed its open-door policy and said only customers who bought something would be allowed to hang out or use the restroom at a local Starbucks. Niccol, who joined ...